This morning, the cable internet connection went down, so it was not a good start to the day. I called the service provider and you guessed it, I was connected to an off shore call centre. Outsourcing is bad enough but it is not fair on the operator on the other end of the line, or the customer, when neither can understand the other!After several futile minutes, where I tried in vain to ascertain whether the network was down, I called Prue to speak to operator because I could feel my frustration level rising. Prue had the same reaction, so she terminated the call and finally, the cable was up and running again.
How dependent we have become on the internet connection. I do all my banking, bill paying, 99% 0f my communication and numerous other tasks electronically. It goes down and panic sets in!
Next Monday, I have an appointment to attend in the city, so Prue is going to accompany me in to town, then after the appointment we are going to go to the Leonardo Da Vinci exhibition ” Anatomy to Robots” http://www.davincimelbourne.com.au/ which is on at Southbank, on the bank of the Yarra River in the heart of the city. It should be interesting and we will take photos if that is permitted and I will post them here. 🙂